Effective IT support is essential to the smooth running of a business and its daily operations. Technical problems and a lack of IT support or knowledge can be detrimental to an organisation, and can ultimately result in a loss of productivity and income. Here we cover five common IT support issues and how to solve them. Poor computer performance If computer performance is poor or slow, it will reduce productivity and can frustrate members of staff that use the computers.…Read More
Cyber security is how individuals and organisations reduce the risk of cyber attacks. Its core function is to protect the devices we use and the services we access, at work and online, from cyber attacks. Cyber attacks are usually carried out to access, change, or destroy sensitive information, to extort money from users or organisations, or to interrupt normal business processes. Implementing effective cybersecurity measures has become particularly challenging as attackers are becoming more innovative, and there are more devices…Read More
In 2022, there were 4783 cybercrime victims per million internet users in the UK. This is the highest recorded number in the world, and is an increase of 40% compared to 2020. So, with cybercrime on the rise, it is no surprise that more and more businesses and individuals are taking precautions to prepare and protect themselves from a cyber attack. You do not have to be a prominent business or famous person to fall victim to cyber attackers. As…Read More
Businesses of all sizes and industries are at risk of being hacked. Hackers use various tactics to gain access to sensitive information and disrupt business operations. Here are a few common ways that businesses can get hacked and how you can prevent it from happening to you. Phishing scams Hackers often use phishing emails to trick employees into revealing important login credentials or other sensitive information. These emails can appear legitimate, with logos and branding that mimic well-known companies. Employees…Read More
You’ve most likely heard of the term phishing in relation to digital crime. This particular type of cybercrime is rife in the UK. And it targets many different businesses – regardless of their size, industry, or sector. Here we will dive into some important questions related to phishing and how businesses can effectively protect themselves. What is phishing? In a nutshell, phishing is when a cyber criminal persuades a user to take an action that unwittingly gives them access to…Read More
Return on investment (ROI) is an omnipresent subject matter in the business world, and rightly so. Businesses with a strong grip on expenditure are more likely to be able to traverse the rough seas of both periods of growth and recession. However, when it comes to tracking the performance of your IT provider, many people are at a loss as to what they should keep track of. Here are some of our best tips to help you move forwards. 1…Read More
Even businesses with the best computer-savvy employees will face IT-related headaches from time to time. This is why it is essential to partner up with an experienced IT professional. Here are some common roadblocks that businesses encounter and how IT support can help you head them off. Network security Poor or non-existent network security is more common than you may think. Hackers are given a free ride when network security is treated as an afterthought, and you must be proactive…Read More
Engaging an IT provider can be a hugely satisfying moment for a business. The confidence that comes from knowing your systems are supported by expert knowledge, and shielded from the more dangerous elements of the internet can be a great comfort. However, once you’ve signed on the dotted line, how do you go about holding your provider to account and being sure that you are getting a stellar service? Establishing KPI’s As a business owner, you are in the driving…Read More
Email has become such a key part of our daily personal and work routines – billions of emails are sent every day and this quick method of transmitting data has revolutionised the entire world. However, despite being a critical player in the world of businesses, email has some deep flaws that need to be understood and addressed if we are to truly stay safe online. The Dangers Email trackers, phishing, elaborate scams, unsolicited emails, and even outright hacking are…Read More
The face of employment has changed a great deal in the wake of the pandemic. In the past few years, more and more businesses have begun to opt for remote working and the freedoms and flexibilities that it can bring. While others have enjoyed returning to the office where they feel that they and their teams can be their most productive. However, whilst the way we work may have changed, the risks and dangers that modern-day businesses face have not.…Read More
ECL recognises that every client is different, and every client has a different IT support requirement. Whatever the size of your business, we can offer a support scenario to suit your needs.
Whether your business already uses Cloud services or you’re considering the Cloud as a possible way forward, talk to us first. We can provide anything from fully hosted IT infrastructures on our own ECL Private Cloud, to simple on-line backups. We can also give expert advice on Office 365 and other Cloud platforms.
How would losing access to your IT systems and data for days, or even weeks, affect your business? For many if not most companies this would be a nightmare scenario, with potentially very serious consequences.