Blog
Businesses rely heavily on technology to drive operations, enhance productivity, and maintain competitiveness in todays’ digital landscape. While IT systems offer immense benefits, they also present challenges, especially when technical issues arise unexpectedly. Many organisations take a reactive approach to IT support, addressing problems only after they occur. However, a proactive IT support model where potential issues are anticipated, identified, and resolved before they cause disruptions can significantly save time and money. This article explores the advantages of proactive IT…
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The rapid shift to remote working has transformed how businesses operate, offering greater flexibility and productivity. However, this new way of working comes with significant cybersecurity challenges. Employees working from home are more susceptible to cyberattacks, and organisations must adopt robust security measures to protect their data and systems. Here are some essential cybersecurity practices for ensuring safe remote work environments. Use strong passwords and enable multi-factor authentication (MFA) Passwords are the first line of defense against unauthorised access. Employees…
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With technology continuing to advance at a rapid pace, it is important that businesses do not fall behind. Artificial Intelligence (AI) and Machine Learning (ML) have been the main drivers of this digital transformation, and they have both played a part in revolutionising IT solutions. They are enabling businesses to operate more efficiently, make informed decisions, and most importantly, stay ahead of the competition. In this blog we are going to look at the key roles AI and ML play…
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Having a reliable IT support provider is essential for any business to ensure continuity and security. Taking the time to choose the right provider is incredibly important as this can have a huge impact on both productivity and efficiency within your business. In this blog post we are going to explore some of the key factors to consider when choosing an IT support provider for the needs of your business. Assess Your Business Needs & Goals Before engaging…
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Cybersecurity is no longer just a concern for IT companies; businesses are having to take it more seriously too and ensure their employees are up to date on the latest ways in which cybercriminals are infiltrating systems. As cyber threats become more sophisticated, the risk of a data breach is higher than ever. One of the most vulnerable points in any organisation’s defence is actually employees – think about how many phishing emails are accidentally opened each year. That is…
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Remote learning was one of the main transformations that came from the Covid era, and educational institutions worldwide had to quickly adapt to teaching using online platforms and digital tools to deliver lessons to students. While the importance of digital learning was highlighted, it also exposed how essential it is to have a robust IT infrastructure within schools, colleges, and universities. IT support is essential for the delivery of remote learning, and in this blog, we are going to look…
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Maintaining IT budgets is incredibly important for any business looking to maximise their ROI and stay competitive within their industry. Technology continues to evolve, so staying up to date with new trends is incredibly important. However, there is a fine line between having all the technology possible and ensuring you have a positive return on your investment. Let’s take a look at some strategies for managing IT costs and maximising ROI at the same time. IT budgeting should include both…
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The working environment has changed dramatically in recent years, with more and more people deciding to work from home as opposed to an office setting. This shift has meant that remote IT support systems have become increasingly important to ensure business continuity. Effective remote IT support is key for maintaining productivity, security, and much more. Let’s have a look at how to provide effective IT support to a distributed workforce. The Importance of Remote IT Support The main benefit of…
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When running a business it is essential that you have all the systems and procedures in place to ensure everything runs optimally, allowing you to focus on the revenue-generating areas of the business. Proactive IT maintenance and monitoring allows you to identify and fix any potential issues before they become huge problems. This helps to reduce downtime and minimise disruptions to business operations. Let’s have a look at some other benefits of proactive IT maintenance and monitoring, and how it…
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No matter the size of your business, if you are storing electronic data (which most businesses are), you should always have an IT disaster recovery plan. Data loss can be completely catastrophic to businesses, resulting in long periods of downtime and in the event of a breach, could lead to significant fines. It is crucial for all businesses to be able to resume activities in a timely manner in the event of an emergency. An IT disaster recovery plan should…
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IT Support
ECL recognises that every client is different, and every client has a different IT support requirement. Whatever the size of your business, we can offer a support scenario to suit your needs.
Cloud Services
Whether your business already uses Cloud services or you’re considering the Cloud as a possible way forward, talk to us first. We can provide anything from fully hosted IT infrastructures on our own ECL Private Cloud, to simple on-line backups. We can also give expert advice on Office 365 and other Cloud platforms.
Disaster Recovery
How would losing access to your IT systems and data for days, or even weeks, affect your business? For many if not most companies this would be a nightmare scenario, with potentially very serious consequences.
Office 365
Cloud services could potentially lower your overall costs and gives your employees all the tools they need alongside the correct layers of security and compliance.