IT support in Basildon
We all need to know there’s help available when those inevitable IT gremlins attack. We’ve been providing that help for over a quarter of a century and would like to think we’ve probably come across almost every ‘show-stopper’ situation in that time, from individual user issues to complete system failures.
Regardless of who installed your IT systems we’re confident our experience, technical expertise and never-give-up attitude would make us the right choice to support your business. Don’t take our word for it, look at our testimonials or ask for details of other clients who are more than happy to give us a glowing reference.
Our most popular support agreements are based on a fixed monthly fee with no hidden small-print or long-term tie-in. Our support agreements provide UNLIMITED remote support, with the option of including unlimited on-site support for a slightly higher charge.
We can also offer more bespoke support arrangements for clients who feel a fixed monthly fee agreement is not for them, including blocks of pre-paid ‘support-hours’ or basic pay-as-you-go ad-hoc support.
ECL recognises that every client is different, and every client has a different IT support requirement. Whatever the size of your business, we can offer a support scenario to suit your needs.
Whether your business already uses Cloud services or you’re considering the Cloud as a possible way forward, talk to us first. We can provide anything from fully hosted IT infrastructures on our own ECL Private Cloud, to simple on-line backups. We can also give expert advice on Office 365 and other Cloud platforms.
How would losing access to your IT systems and data for days, or even weeks, affect your business? For many if not most companies this would be a nightmare scenario, with potentially very serious consequences.